Avici Online Services
Avici has created a password protected website to provide our customers with the most accurate and up-to-date technical information about our product. Documents are in pdf format to view or download.
Types of information available:
- Tech Tips
Helpful technical documentation presented in a short problem / solution format.
This database is searchable and organized by categories.
- Release Notes
Release Notes contain important information that was not available when the manuals were sent to the printer. They are available in either PDF or HTML formats.
- Product Documentation
Encompasses all published manuals including site preparation, installation, configuration, and command reference. They are available in either PDF or HTML formats.
- Customer Service Advisory
Important technical notices that need to be communicated to customers quickly. They are available in either PDF or HTML formats.
- Field Replacement Procedures
Outlines procedures for installing field-replaceable modules. They are available in either PDF or HTML formats.
- Software Updates
Links to customer-downloadable software images.
- FAQ's
All non-technical Frequently Asked Questions are logged and answered and documented for our customers to review as needed.
- General Processes
If you have forgotten your password or need a new password, please send an email to support@avici.com.
If you have questions or comments about any of the documentation, please direct your comments to docs@avici.com.